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The D-Scan process utilizes the same concepts as Q-Scan with much greater focus on discovery and findings confirmation. D-Scan is typically utilized when greater study is required or observation of practices is necessary. D-Scan allows you to drill down into more complex issues where solutions require more development time. A D-Scan can take from 30 days to six months depending on scope and complexity of assignment.
1. Discovery On site assessment, observation and interviews
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• Broad stakeholder input
Review of performance history and past practices
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2. Compilation Data analysis, preparation and review by OPG team
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Benchmarking with peer group
Comparison with OPG data and past studies
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3. Confirmation Verification of observations, recommendations and findings
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• Follow-up interviews with key stakeholders
Potential partial process implementation
Preliminary measurement
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4. Presentation of Findings - Executive level presentation and findings discussion
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Executive and management level presentations when required
Implementation plan review
Presentation of suggested measurement criteria (Key Performance Measures)
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The output of a D-Scan will include detailed findings and recommendations and often comprehensive implementation plans for executing findings. A measurement and verification process is often developed as part of a D-Scan.
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